Notes on AI, operations, and building businesses that actually run.
Some of your best customers never walk in, and you can't see them from the counter. A five-mile circle on a map lies, and at 5pm it lies even harder. How to measure your real drive-time reach before you sign a lease or write off a slow location.
Adoption is everywhere and the productivity is nowhere. The reason is an old one: every general-purpose technology only pays off after the business is rebuilt around it, not when the tool is bolted on.

Why AI will let you rent entire departments like apps, and build a solo empire. Function-as-a-Service is coming, and it changes what a company even is.

Why the future points toward autonomous droids and scrap piles, not a centralized invisible computer. Once intelligence is a free file, the body is the only expensive part.